Our fees are based on a percentage of the final sale price and are agreed with you upfront, usually on a no-sale-no-fee basis, so you only pay when your property sells. Our fee includes professional photography, drone footage, a full video tour and our buyer and seller app at no extra cost. We’re always happy to give you a clear, no-obligation quote.

You can book an expert in-person valuation with one of our team, or get an instant online estimate through our website. An in-person valuation from one of our local agents who knows the area and the current market will always give you the most accurate figure.

It depends on the property, the asking price and the area, but a well-presented, sensibly-priced home in Poole or Bournemouth often generates viewings quickly. Rather than give an optimistic guess, we’ll talk you through a realistic timescale for your specific property and price.

Every property we sell benefits from professional photography, high-quality drone footage, a full video tour promoted on YouTube, and prominent listings on the major property portals, all included as standard. We also give you and your buyers access to a bespoke app so you can track viewings and sale progress easily.

“Sold STC” means sold subject to contract: the seller has accepted an offer, but the sale isn’t legally binding until contracts are exchanged. Until then either side can still withdraw, which is why we keep in close contact with buyers, solicitors and the chain right up to exchange.

Yes. You need a valid Energy Performance Certificate before your home goes on the market, and it lasts for 10 years. If you don’t have one, we can arrange it for you, typically for around £99 including VAT.

Until contracts are exchanged, a buyer can withdraw. If that happens, we go straight back to other interested buyers and relaunch your home to our database and the portals. We also check every buyer’s finances and chain before recommending an offer, which reduces the risk from the start.

It depends on the price and whether you’re a first-time buyer, moving home or buying an additional property. Use our stamp duty calculator for an instant figure.

We’re an independent, family-run agency, so you get a personal service with a named point of contact rather than being passed around a call centre. As one of Poole and Bournemouth’s longest-serving independent agents, we combine genuine local knowledge with the latest technology, and most of our business comes from recommendations and returning clients.

We cover the whole of Bournemouth, Poole and the surrounding areas from two local offices. Our Poole office on Dorchester Road in Oakdale covers Oakdale, Parkstone, Ashley Cross, Canford Heath, Broadstone, Creekmoor, Hamworthy, Upton and beyond. Our Bournemouth office on Wimborne Road in Winton covers Winton, Charminster, Moordown, Talbot Woods, Muscliff, Throop, Kinson and the rest of Bournemouth.

Verwood: we now also cover Verwood and the surrounding villages, led by our director Sam Garlick, who lives locally. See our Verwood page.

Yes. We’re members of The Property Ombudsman (TPO), which provides free, independent redress if you’re unhappy with our service and we haven’t been able to resolve it. Any client money we hold is protected by UKALA’s Client Money Protection scheme. You can read our complaints procedure and privacy notice, or call either office and a director will deal with your concern personally.

Yes. Alongside our sales service, we’re established letting agents in Poole and Bournemouth, offering a full range of lettings and property management services for landlords, from finding quality tenants to managing your property day to day.

Absolutely. We offer tenant-find and fully managed services, and we keep on top of the ever-changing lettings regulations so you don’t have to. Get in touch, and we’ll tailor a service to suit how hands-on or hands-off you want to be.

Yes, but only on a valid Section 8 ground, such as selling the property, moving in yourself or family moving in, or rent arrears, with the correct notice period. Our Renters’ Rights Act checklist sets out the main changes, and our lettings team can guide you through the process.

It depends on the property, its location and your running costs. Our rental yield calculator shows the gross and net yield for any property, and we’re happy to give you a free rental valuation.

Simply call the relevant office or enquire through the property listing on our website, and a member of our team will arrange a convenient time. We’re happy to accommodate viewings outside standard hours where we can.

Both our offices are open Monday to Friday, 9:00 am to 6:00 pm and on Saturday between 9:00 am and 4:00 pm.  We are also fully contactable outside these hours. For Poole, contact 01202 681113 or 07778 968014, and for Bournemouth, contact 01202 512348 or 07359 667183.

Whether you’re selling, buying, letting or renting, the easiest first step is to get in touch. Call our Poole office on 01202 681113 or our Bournemouth office on 01202 512348, or request a valuation through our website, and we’ll take it from there.